Use a credit card online without opening an
account

Awards
April 23, 2015: Awarded as the #1 fastest growing company in the private sector in Atlanta, Georgia by The Atlanta Business Chronicle.
» Find Out More
 
GoDaddy

Liabilities Not Assumed

As a licensed broker and logistics company, A-1 Express Delivery Service, Inc. (A1Epress) is not liable for loss, damage or delay of any shipment.  However, we will arrange for transportation of a shipment with a licensed and registered courier/motor carrier or other service provider.  We will not be liable for, nor shall any adjustment, refund or credit of any kind be made as a result of any loss, damage, delay, misdelivery, non-delivery, mis-information or any failure to provide information, except such as may result from our sole negligence.

WE WILL NOT BE LIABLE FOR ANY DAMAGES - WHETHER DIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL - WHETHER OR NOT WE KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED, INCLUDING - BUT NOT LIMITED TO - LOSS OF INCOME OR PROFITS.  IN NO EVENT SHALL OUR OR THE SERVICING COURIER/MOTOR CARRIER’S LIABILITY EXCEED THE DECLARED VALUE OF A SHIPMENT.

Nor shall we, absent agreement, in writing, and executed by an A1 Express Delivery Service, Inc. officer, we will not be liable for, nor shall any adjustment, refund or credit of any kind be given as a result of any loss, damage, delay, mis-delivery, non-delivery, mis-information or failure to provide information caused by or resulting in whole or in part from:

  • The act, default or omission of any person or entity other than A1 Express.

  • Your violation of any of the Terms and Conditions , as amended from time to time - but not limited to - the improper and insufficient packaging, securing, marking or addressing of shipments, or use of an account number that is not in good credit standing.

  • Perils of the air, public enemies, criminal acts of any person or entities, public authorities acting with actual or apparent authority, authority of law, local disputes, civil commotions, hazards incident to a state of war, acts of terrorism, local or national weather conditions (as determined solely by us), national or local disruptions in air or ground transportation networks, strikes and/or anticipated strikes (of any entity, including other carriers), natural disasters (earthquakes, floods, hurricanes), conditions that present danger to our personnel, and disruption or failure of communication and information systems.

  • Acts or omissions of any person or entity other than A-1Express, including our compliance with verbal or written delivery instructions from the sender, recipient or persons claiming to represent the shipper or recipient.

  • The inability to provide a copy of the delivery record or a copy of the signature obtained at delivery.

  • Failure to provide a valid A1Express account number that is in good credit standing.

  • Our failure to notify you or any delay, loss or damage in connection with your package/shipment or any inaccuracy in such notice.

  • Performance of any services will constitute us as shippers or anyone's agent for any purpose..

  • Our provision of advice, assistance or guidance on the appropriate packaging of packages/shipments does not constitute acceptance of liability, unless such advice, assistance or guidance has been approved in writing by an officer of A1Express and expressly accepts liability in the event of a damaged package/shipment.

  • A-1Express will not be liable for any package/shipment where our records do not reflect that the package/shipment was tendered to us by the customer. 

In addition to other limitations which may apply under terms and conditions of a servicing courier/motor carrier’s tariff and shipment agreements, neither A1 Express, nor the servicing courier/motor carrier will be liable for any loss, cost, damage to or delay of any shipment related to or arising out of the following:

  • Packages/Shipments of any alcoholic beverages, tobacco products, plants and plant materials.

  • The nature of the shipment, including any defect, characteristic or inherit vice of the shipment.

  • Loss of or damage to articles packed and sealed in packages/shipments by the sender or by persons acting at sender's direction, provided the seal is unbroken at the time of delivery, the package/shipment retains its basic integrity, and receipt of shipment by the recipient without written notice of damage on the delivery record.

  • Erasure of data or the loss or irretrievability of data stored on magnetic tapes, files or other storage media; Erasure or damage of photographic images or sound tracks from exposed film

  • Loss of or damage to articles packed and sealed in packages/shipments by the sender or by persons acting at sender's direction, provided the seal is unbroken at the time of delivery, the package/shipment retains its basic integrity, and receipt of shipment by the recipient without written notice of damage on the delivery record.

  • The  failure to honor "package orientation" graphics ("UP", "THIS END UP", "FRAGILE") or other special instructions not explicitly provided for in this Service Guide on packaging, or packages/shipments not in packaging approved by us prior to shipment, where such prior approval is recommended or required herein.

  • The shipment of fluorescent tubes, neon lighting, neon signs, x-ray tubes, laser tubes, light bulbs and flat panel display screens (all types).

  • Scale models, including - but not limited to - architectural models, doll houses, etc.

  • Releasing packages/shipments released without obtaining a signature, if permission by sender has been granted to leave a package/shipment without a signature. NOTE: A-1Express will not request a serving courier to packages/shipments without being instructed to do so.

  • Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or other items whose outer finish might be damaged by adhesive labels, soiling or marking unless placed within a protective container for shipment.

  • Perishables, unless shipped in accordance with the Perishables section (under the Restrictions section).

  • If a package/shipment is refused by the recipient, leaks or is damaged, the package/shipment will be returned to the sender. If the sender refuses to accept the returned package/shipment or it cannot be returned because of leakage or damage due to faulty packaging, the shipper is responsible for - and will reimburse A1Express ant the servicing courier/motor carrier - for all costs and fees of any type connected with the legal disposal of the package/shipment, plus any costs and fees of any type connected with the clean-up of any spilling or leakage.